Gift Fulfillment Specialist (Full-Time)

ABOUT US

Gemnote creates custom merch, swag and gifts for the modern business. Our expert team helps you curate, source, warehouse, fulfill and ship your branded merchandise and company swag, so you don't have to lift a finger. Our clients love our full-service platform and they are some of the biggest companies in the world, including Airbnb, Google, Meta, Slack, Netflix and more.

RESPONSIBILITIES

  • Pick, pack and ship orders with high level of accuracy and efficiency to meet deadlines
  • Conduct quality control for all items prior to fulfillment
  • Receive shipments, manage inventory and communicate any updates or changes to Buying team
  • Handle packages from small envelopes to boxes ranging up to 50 pounds
  • Provide customer support for order changes, status updates, late delivery or undeliverable packages
  • Report supply shortages to Operations Manager
  • Occasionally drop off packages to USPS or FedEx locations for rush orders
  • Prepare and clean warehouse areas for following day shipments

YOU WOULD BE A GOOD FIT FOR THIS ROLE IF YOU HAVE:

  • Eager and excellent work ethic appropriate for a fast-paced, growing startup
  • High degree of accuracy, attention to detail and strong organizational skills
  • Demonstrated proficiency in Microsoft Excel/Google Sheets
  • Good verbal and written communication skills
  • Ability to handle packages from small envelopes to boxes ranging up to 50 pounds

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.