CAREERS

Project Coordinator

We’re a group of go-getters and problem-solvers working hard to help businesses build a strong community.

About us:

Gemnote is a fast-growing promotional products and branded merchandise company helping modern brands create meaningful physical experiences. Our clients love our full-service platform and they are some of the biggest companies in the world, including OpenAI, Google, Sephora, Netflix and more.

We’re looking for a Project Coordinator to support the execution of branded swag and merchandise orders, ensuring seamless communication between clients, vendors and internal teams. This role is ideal for someone who is highly organized, detail-oriented and enjoys managing multiple moving parts in a fast-paced environment.

Responsibilities:

  • Oversee the end-to-end process of custom swag/merch orders from initial request to final delivery
  • Coordinate with clients, suppliers and internal teams to ensure projects stay on track
  • Track production timelines, ensuring all deadlines are met
  • Communicate with vendors to confirm pricing, production details and shipping timelines
  • Work with Operations team to monitor quality control to ensure products meet branding and customization specifications
  • Prepare purchase orders, track shipments and resolve any production or shipping issues
  • Troubleshoot delays or quality issues and proactively provide solutions to clients
  • Serve as point of contact for clients, keeping them updated on order progress
  • Assist with client inquiries and provide outstanding service to ensure repeat business

You would be a good fit for this role if you have:

  • Bachelor’s degree and minimum 1-3 years of experience in project coordination, account management, or a related role
  • Experience in branded merchandise, promotional products, marketing or e-commerce is a plus
  • Strong ability to manage multiple projects simultaneously while maintaining attention to detail
  • Experience with vendors, manufacturers or supply chain logistics is a plus
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet tight deadlines

Think you’re a good fit for this role? We’re excited to hear from you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.