CAREERS

We’re looking for an Account Manager to join our team and manage custom, high-touch client projects from concept to delivery. If you thrive in a fast-paced environment, enjoy collaborating with creative teams and have a knack for exceeding client expectations, we’d love to hear from you!

• Serve as the main point of contact for clients, managing custom product projects for a portfolio of SMB and mid-market clients (including startups and venture-backed companies).
• Build and maintain strong client relationships to ensure satisfaction and repeat business.
• Manage end-to-end execution of promotional product orders — from quoting and proposals to final delivery.
• Collaborate with internal design, sourcing, and production teams to bring client ideas to life.
• Work closely with vendors and suppliers to source and develop unique custom products.
• Identify upsell opportunities and expand client orders with additional offerings.
• Provide creative recommendations and solutions to maximize brand impact.
• Coordinate multiple stakeholders to meet tight deadlines.

• Bachelor’s degree in a related field and 2+ years of experience in account management, project management, or sales (preferably in promotional products, merchandise, or related industries).
• Experience working with clients in tech, startups, or corporate environments (a plus).
• Strong understanding of custom product sourcing, manufacturing timelines, and branding processes.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficiency in CRM and project management tools.
• Ability to work under pressure and adapt to changing client needs.
• Passion for creativity, branding, and promotional marketing.

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