[PROD] Gemnote Website 2025

About us:

Gemnote creates custom merch, swag, and gifts for the modern business. Our expert team helps clients curate, source, warehouse, fulfill, and ship branded merchandise, offering a full-service platform loved by companies like OpenAI, Google, Sephora, and Netflix. We’re looking for an Account Manager to oversee custom projects and ensure exceptional client experiences.

Responsibilities:

Serve as the main point of contact for client projects (SMBs to venture-backed companies)
Build and maintain strong client relationships
Manage full execution of promotional product orders from quote to delivery
Collaborate with internal teams (design, sourcing, production)
Work with vendors/suppliers to source and develop custom products
Identify upsell opportunities and expand orders
Provide creative product recommendations to maximize brand impact
Coordinate across teams to meet tight deadlines

You would be a good fit for this role if you have:

You’re a strong candidate if you have:

Bachelor’s degree and 2+ years in account/project management or sales (preferably in merch or promotional products)
Experience with tech, startup, or corporate clients is a plus
Knowledge of product sourcing, manufacturing, and branding
Excellent communication and customer service skills
Strong organizational skills with the ability to multitask
Proficiency in CRM and project management tools
Adaptability under pressure
A passion for creativity, branding, and promotional marketing

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Sound like something you'd be good at? We’re excited to hear from you.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

CAREERS

Account Manager

Join a fast-growing team helping top companies like OpenAI, Google, and Netflix create impactful branded merchandise.

About us:

Responsibilities:

You would be a good fit for this role if you have:

Sound like something you'd be good at? We’re excited to hear from you.