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We’re your partner in creating branded products that people actually want. Trusted by companies like Reddit, Google, and Sephora, we design, source, and ship custom merchandise that delivers quality and impact. Combining human expertise with a powerful swag management app, we make the process effortless from start to finish.
Whether it’s sourcing products or delivering worldwide with a 99% accuracy rate (yes, really!), we ensure your brand leaves a lasting impression, every time, in every way. Our mission is simple: to help you tell your story through memorable merch that connects offline with your audience and builds lasting relationships.
In 2015, our CEO Ashley Wong Tsui started Gemnote with a simple idea: to make it ridiculously easy for businesses to appreciate their clients and employees with high-quality, custom gifts and swag.
As one of the only female, non-technical and solo founded teams, Ashley was accepted in Y Combinator, the most well-known startup incubator. During the 10-week program, she onboarded clients like Airbnb, Box and Google — growing Gemnote’s revenue by 20% week over week.
As the company grew, Ashley knew it was time to onboard other passionate minds to scale her business. She brought in her childhood best friend, Diane Liu as the new COO and co-founder. Together, the two friends discovered new ways to design, create, and ship custom products.
Over the years, Gemnote has become known as the modern frontrunner and cool kid in the industry. Today, we bring a deep understanding of consumer trends and invaluable product expertise to the table alongside our award-winning design expertise and best-in-class service.
As Gemnote continues climbing its upward growth trajectory, we also have our eyes set on disrupting the promotions industry by eliminating inefficiencies with AI, while always maintaining a human-first approach to all our world-class service.
Whether you’re a Gem, a customer, or a stranger, everyone deserves to be treated with kindness and respect.
We put our energy towards completing work the right way. No cutting corners or quick fixes in sight.
Communication and honesty are critical to our growth. Receiving feedback makes us happy because it gives us the opportunity to do better.
We like to push every little thing further so we can always make the greatest impact. If it can be improved, then it's time to get to work.
The whole is greater than the sum of its parts. We build quality products for the good of our team members, company, and community.
